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If you have some questions about usage of the program, we recommend you:
Read F.A.Q. - this page holds answers to the most frequently asked questions that appear during use of the program. It is being updated continuously.
Visit our forum where one can communicate with other users, ask a question or state a request. Our moderators regularly examine topics and answer all questions.
Make sure that you have the latest version of the program. It is quite possible that the problem you have confronted with is resolved in the latest version.
If your work involves processing of MOV files, we strongly recommend you to install QuickTime Player on your computer.
If you've got some suggestions or questions, you may write a letter to our support team.
In order to get prompt and the most particular answer to your question, please indicate in the letter which exactly of our products you use (including version number) and what operating system is installed on your computer. If the letter is concerned with a program error, please send us the corresponding config file.
To contact us you may also make use of User Feedback page on our site.
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